FaxTalk Online Privacy Statement

Thought Communications, Inc. ("Thought Communications") is committed to protecting your privacy. This privacy statement explains our privacy practices for our site www.faxtalk.com (the "Site") on the World Wide Web. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete privacy statement.

Collection of personal information
When you engage in certain activities on this site, such as ordering or registering products, downloading software, or entering contests, Thought Communications may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Thought Communications may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to Thought Communications on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Thought Communications and its affiliates and subsidiaries maintain offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Thought Communications.

How your personal information is used
Thought Communications collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of Thought Communications and selected third parties.

Your choices with respect to personal information
Thought Communications recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to Thought Communications to be used to inform you of other products, services and special offers available from Thought Communications, and you indicate this preference when you provide your personal information to Thought Communications, Thought Communications will honor your preference. In addition, Thought Communications may selectively provide certain information to other companies or organizations that have products or services we think may interest you. If you do not want to receive promotional materials regarding third party products or services, and you indicate this preference when you provide your personal information to Thought Communications, Thought Communications will honor your preference by not providing your information to such third parties. Thought Communications reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals.

Protection of your personal information
The personal information that you provide in connection with registering yourself as a FaxTalk user or registering a FaxTalk product is classified as Registration Information. Registration Information is protected and resides on a secure server that only selected Thought Communications personnel and contractors have access to via password. Personal information that you provide that is not Registration Information also resides on a secure server and is only accessible via password. Please note that any information you post to any public bulletin board or chat rooms, is available to all persons accessing that site.

Use of cookies
When you visit faxtalk.com, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we may use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Thought Communications may use cookies to track your visit to faxtalk.com, and our Web servers may automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Thought Communications with personal information.

Updating your personal information
At your request, Thought Communications will change or delete your information and not use it for further contact with you. To request that your information be changed or deleted and not used for further contact with you, please use one of the following options

  • By Postal Mail
    Attn: Privacy Information
    Thought Communications, Inc.
    P.O. Box 988
    Morgan Hill, CA 95038

Privacy related complaints
If you believe that Thought Communications has not complied with this Online Privacy Policy with respect to your personal information, you may write the Thought Communications Privacy Officer at the address indicated above. In your letter, please describe in as much detail as possible the ways in which you believe that the FaxTalk Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that if you provide Thought Communications with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Thought Communications cannot guarantee that your most recent privacy preference will be honored.

Also, please note that Thought Communications is not responsible for the content or privacy practices of non-Thought Communications Web sites to which faxtalk.com or any other Thought Communications Web site may link.

Acceptance of this Privacy Policy
By accessing or using the faxtalk.com web site, you agree to the terms of the FaxTalk Online Privacy Policy, as outlined above. If you do not agree to these terms, please do not access or use this site. Thought Communications reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.

Notification of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.