FaxTalk Multiline Server 8 Frequently Asked Questions

How many lines does FaxTalk Multiline Server 8 support?
The FaxTalk Multiline Server 8 software supports up to 8 modems/lines.

What modems do you recommend for use with FaxTalk Multiline Server 8?
FaxTalk supports a wide range of modems and should work with just about every data/fax or data/fax/voice modem available. While we do not recommend specific modems we do have a list of modems that we feel are reliable.

Can I use names and addresses from Microsoft Outlook in FaxTalk Multiline Server 8?
Yes, you can access your contacts stored in supported versions of Microsoft Outlook directly from FaxTalk Multiline Server 8.

Does FaxTalk Messenger Pro 8 support Window 7?
Yes, FaxTalk Messenger Pro 8 supports Windows 7. The FaxTalk software also supports Windows Server 2008, Windows Vista, Windows Server 2003, Windows XP and Windows 2000. (FaxTalk supports both 32 bit and 64 bit versions of these operating systems)

Can I configure fax on demand mailboxes in FaxTalk Multiline Server 8 to send the requested fax documents to a number entered by the caller?
Yes, the fax on demand mailboxes in FaxTalk Multiline Server 8 support both the ability to send requested documents on the same phone call and to a number entered by the caller. When you create the fax on demand mailbox you have the option of selecting the delivery method.

Does FaxTalk Multiline Server 8 work with a DSL or Cable Modem?
Currently, the hardware used in DSL and Cable based modems does not support the ability to send and receive faxes or perform voice messaging operations. Until DSL and Cable modems support the commands necessary for software such as FaxTalk Multiline Server 8 you will not be able to use DSL or cable modems with FaxTalk Multiline Server 8. This is true for all fax and voice messaging software.

Can I order the FaxTalk Multiline Server 8 and have it electronically delivered or does the software have to be shipped to me?
Yes, when you order the software online, you have the option to select ESD Download as the delivery method. This will result in you being able to download the purchased software directly from the Internet instead of paying for the cost of shipping and waiting for delivery.

Will FaxTalk Multiline Server 8 answer the phone when my computer is in sleep mode?
Yes, but this really is an issue that depends entirely on the computer and modem hardware. When a computer is in sleep mode, and an incoming call occurs, the modem hardware is actually responsible for "waking" up the computer. This is commonly referred to as a "Wake on Ring" feature. Once the computer has been told to "wake up" by the modem hardware, the FaxTalk Multiline Server 8 software will be waiting for the modem to report the incoming call and will answer the phone accordingly. You should check with your modem or computer manufacturer to determine if your modem supports "Wake on Ring" when in sleep mode.

Can FaxTalk Multiline Server 8 answer the phone when I'm logged out of Windows?
Yes, FaxTalk Multiline Server 8 runs as a service under Windows and can answer calls and send faxes while logged out of Windows.

Does FaxTalk Multiline Server 8 support using a scanner to scan documents when creating a fax?
Yes, using a TWAIN-based scanner, you can scan documents directly from the Send a Fax screen.