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FaxTalk Messenger Pro 7.5 Frequently Asked Questions
Can I use names and addresses from Microsoft Outlook in FaxTalk Messenger Pro?
Yes, you can access your contacts stored in Microsoft Outlook 2000/2002/2003/2007 directly from
FaxTalk Messenger Pro 7.5.
Does FaxTalk Messenger Pro 7.5 support Window 7?
Yes, FaxTalk Messenger Pro 7.5 supports Windows 7. The FaxTalk software also supports Windows Server 2008,
Windows Vista, Windows Server 2003, Windows XP and Windows 2000. (FaxTalk supports both 32 bit and 64 bit
versions of these operating systems)
Can I configure fax on demand mailboxes in FaxTalk Messenger Pro to send the requested fax documents to a
number entered by the caller?
Yes, the fax on demand mailboxes in FaxTalk Messenger Pro support both the ability to send requested documents
on the same phone call and to a number entered by the caller. When you create the fax on demand mailbox you
have the option of selecting the delivery method.
Does FaxTalk Messenger Pro work with a DSL or Cable Modem?
Currently, the hardware used in DSL and Cable
based modems does not support the ability to send and receive faxes or perform voice messaging operations. Until
DSL and Cable modems support the commands necessary for software such as
FaxTalk Messenger Pro you will not be able to use DSL or cable modems with FaxTalk Messenger Pro. This is true for
all fax and voice messaging software.
I currently have a copy of FaxTalk that came bundled with my modem, do I qualify for the upgrade price?
Yes, the FaxTalk software that was bundled with your modem qualifies you for the special upgrade price to
FaxTalk Messenger Pro. You will need to have to have a qualifying FaxTalk program already installed on the computer
as the FaxTalk Messenger Pro upgrade software will search your hard disk for a qualifying FaxTalk product before
installing the FaxTalk Messenger Pro software. The upgrade version will not install unless a qualifying FaxTalk
program is already installed.
Can I order the FaxTalk Messenger Pro and have it electronically delivered or does the software have to be shipped
to me?
Yes, when you order the software online, you have the option to select ESD Download as the delivery method. This will
result in you being able to download the purchased software directly from the Internet instead of paying for the cost
of shipping and waiting for delivery.
Will FaxTalk Messenger Pro answer the phone when my computer is in sleep mode?
Yes, but this really is an issue that depends entirely on the computer and modem hardware. When a computer is in sleep
mode, and an incoming call occurs, the modem hardware is actually responsible for "waking" up the computer. This is
commonly referred to as a "Wake on Ring" feature. Once the computer has been told to "wake up" by the modem hardware,
the FaxTalk Messenger Pro software will be waiting for the modem to report the incoming call and will answer the phone
accordingly. You should check with your modem or computer manufacturer to determine if yourmodem supports "Wake on Ring"
when in sleep mode.
Can FaxTalk Messenger Pro 7.5 answer the phone when I'm logged out of Windows?
Yes, FaxTalk Messenger Pro 7.5 runs as a service under Windows and can answer calls and send faxes while logged out of
Windows.
Does FaxTalk Messenger Pro support using a scanner to scan documents when creating a fax?
Yes, using a TWAIN-based scanner, you can scan documents directly from the Send a Fax screen. | 
