FaxTalk Technical Support
Welcome to FaxTalk Technical Support. You will find information related to troubleshooting your FaxTalk software including knowledge base documents, frequently asked questions, product updates, and more. Please select your specific FaxTalk product from the choices below.
 Retail Products 
If your FaxTalk software was purchased directly from Thought Communications, support for the following products is available.

FaxTalk FaxCenter Pro 7.5
FaxTalk Messenger Pro 7.5
FaxTalk Messenger Pro 7.5 Multiline Edition
 Bundled Products 
If your FaxTalk software was bundled with a modem or computer, support for the following products is available.

FaxTalk Communicator 4.5
FaxTalk Communicator 4.7
     
FaxTalk Communicator 4.5 SE
FaxTalk Communicator 4.7 SE
Technical support for the FaxTalk Communicator 4.x SE software is provided by the manufacturer of the modem or computer hardware that included the FaxTalk software. For details on contacting your modem or computer manufacturer for support of the FaxTalk Communicator 4.x SE software, see the support information that came with the hardware.
 Discontinued and Unsupported Products 
A key goal of product support at Thought Communications is to deliver the highest quality of support possible to our customers. To do so, it becomes necessary tocease support for products that have reached the end of their life cycle. By doing so, we can focus on providing you with the best possible support for the latest FaxTalk products. Support for FaxTalk products is provided for 6 months after the release of the next major version of the product or the discontinuation of the product, whichever occurs first. As a result, the following FaxTalk products are no longer eligible for technical support:

FaxTalk Messenger Pro 7.0
FaxTalk FaxCenter Pro 7.0
FaxTalk Messenger Pro 6.0
FaxTalk NetOnHold
FaxTalk Communicator Lite
FaxTalk Communicator version 4.0
FaxTalk FaxCenter version 4.0
FaxTalk Messenger versions 2.x/3.x
FaxTalk Plus versions 1.x/2.x/3.x

Thought Communications encourages FaxTalk users to upgrade their older FaxTalk software to the latest version of FaxTalk. For more information regarding the latest versions of FaxTalk software please Click Here.