| FaxTalk Technical Support |
| Welcome to FaxTalk Technical Support. You will find information related to
troubleshooting your FaxTalk software including knowledge base documents, frequently asked questions, product updates,
and more. Please select your specific FaxTalk product from the choices below. |
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If your FaxTalk software was purchased directly from Thought Communications, support for
the following products is available.
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FaxTalk FaxCenter Pro 7.5 |
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FaxTalk Messenger Pro 7.5 |
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FaxTalk Messenger Pro 7.5 Multiline Edition |
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If your FaxTalk software was bundled with a modem or computer, support for the following
products is available.
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FaxTalk Communicator 4.5 |
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FaxTalk Communicator 4.7 |
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FaxTalk Communicator 4.5 SE FaxTalk Communicator 4.7 SE |
Technical support for the FaxTalk Communicator 4.x SE software is provided by the manufacturer
of the modem or computer hardware that included the FaxTalk software. For details on contacting your modem or computer
manufacturer for support of the FaxTalk Communicator 4.x SE software, see the support information that came with the
hardware. | |
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| Discontinued and Unsupported Products |
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A key goal of product support at Thought Communications is to deliver the highest quality
of support possible to our customers. To do so, it becomes necessary tocease support for products that have reached the
end of their life cycle. By doing so, we can focus on providing you with the best possible support for the latest
FaxTalk products. Support for FaxTalk products is provided for 6 months after the release of the next major version of
the product or the discontinuation of the product, whichever occurs first. As a result, the following FaxTalk products
are no longer eligible for technical support:
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FaxTalk Messenger Pro 7.0 |
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FaxTalk FaxCenter Pro 7.0 |
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FaxTalk Messenger Pro 6.0 |
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FaxTalk NetOnHold |
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FaxTalk Communicator Lite |
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FaxTalk Communicator version 4.0 |
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FaxTalk FaxCenter version 4.0 |
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FaxTalk Messenger versions 2.x/3.x |
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FaxTalk Plus versions 1.x/2.x/3.x |
Thought Communications encourages FaxTalk users to upgrade their older
FaxTalk software to the latest version of FaxTalk. For more information regarding the latest versions of FaxTalk
software please Click Here. | |
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