| FaxTalk Technical Support |
| Welcome to FaxTalk Technical Support.
You will find information related to troubleshooting your FaxTalk software including knowledge
base documents, frequently asked questions, product updates, and more. Please select your specific FaxTalk product from
the choices below. |
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| If your FaxTalk software was purchased directly from Thought Communications,
support for the following products is available. |
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FaxTalk Messenger Pro 7.5 |
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FaxTalk FaxCenter Pro 7.5 |
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FaxTalk Messenger Pro 7.5 Multiline Edition |
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| If your FaxTalk software was bundled with a modem or computer,
support for the following products is available. |
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FaxTalk Communicator 4.5 |
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FaxTalk Communicator 4.5 SE |
Technical support for FaxTalk Communicator 4.5 SE is provided by the manufacturer of
the modem or computer hardware that included the FaxTalk software. For details on contacting your
modem or computer manufacturer for support of the FaxTalk Communicator 4.5 SE software, see the support
information that came with the hardware. |
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FaxTalk NetOnHold 1.x |
Technical support for FaxTalk NetOnHold 1.x is provided by the manufacturer of
the modem or computer hardware that included the FaxTalk software. For details on contacting your
modem or computer manufacturer for support of the FaxTalk NetOnHold 1.x software, see the support
information that came with the hardware. | |
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| Discontinued and
Unsupported Products |
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A key goal of product support at Thought Communications is to deliver the
highest quality of support possible to our customers. To do so, it becomes necessary to
cease support for products that have reached the end of their life cycle. By doing so, we
can focus on providing you with the best possible support for the latest FaxTalk products.
Support for FaxTalk products is provided for 6 months after the release of the next major
version of the product or the discontinuation of the product, whichever occurs first. As a result, the
following FaxTalk products are no longer eligible for technical support:
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FaxTalk Messenger Pro 7.0 |
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FaxTalk FaxCenter Pro 7.0 |
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FaxTalk Messenger Pro 6.0 |
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FaxTalk Communicator Lite |
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FaxTalk Communicator version 4.0 |
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FaxTalk FaxCenter version 4.0 |
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FaxTalk Messenger versions 2.x/3.x |
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FaxTalk Plus versions 1.x/2.x/3.x |
Thought Communications encourages FaxTalk users to upgrade their
older FaxTalk software to the latest version of FaxTalk. For more information regarding
the latest versions of FaxTalk software please
Click Here. | |
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