FaxTalk Frequently Asked Questions

Yes, you can use FaxTalk to send faxes with crisp, high quality text and images in color, grayscale or black and white.

Yes, you can access your contacts stored in supported versions of Microsoft Outlook directly from FaxTalk FaxCenter Pro.

FaxTalk does provide the ability to spell check the text on coversheets before sending to ensure there are no errors.

Yes, FaxTalk supports Windows 10. The FaxTalk software also supports Windows 8/8.1, Windows 7, Windows Server 2008, Windows Vista, Windows Server 2003, Windows XP and Windows 2000. (FaxTalk supports both 32 bit and 64 bit versions of these operating systems)

Yes, FaxTalk supports sending and receiving faxes using the V.34 33600 bps “Super G3” fax speeds.

Currently, the hardware used in DSL and Cable based modems does not support the ability to send and receive faxes or perform voice messaging operations. Until DSL and Cable modems support the commands necessary for software such as FaxTalk you will not be able to use DSL or cable modems with FaxTalk. This is true for all fax and voice messaging software.

The FaxTalk Multiline Server software supports up to 8 modems/lines. Individual lines can be configured to limit connections to incoming faxes only, outgoing faxes only or allow both sending and receiving faxes.

FaxTalk does include a built-in SMTP client that can be used for sending faxes by email. You can also use a third-party SMTP email client such as Microsoft Outlook for sending faxes to email addresses.

Yes, when you order the software online, you have the option to select ESD Download as the delivery method. This will result in you being able to download the purchased software directly from the Internet instead of paying for the cost of shipping and waiting for delivery.

Yes, but this really is an issue that depends entirely on the computer and modem hardware. When a computer is in sleep mode, and an incoming call occurs, the modem hardware is actually responsible for “waking” up the computer. This is commonly referred to as a “Wake on Ring” feature. Once the computer has been told to “wake up” by the modem hardware, the FaxTalk software will be waiting for the modem to report the incoming call and will answer the phone accordingly. You should check with your modem or computer manufacturer to determine if your modem supports “Wake on Ring” when in sleep mode.

Yes, FaxTalk runs as a service under Windows and can answer calls and send faxes while logged out of Windows.

Yes, using a color or black and white scanner, you can scan documents directly from the Send a Fax screen.

Yes, the fax on demand mailboxes in FaxTalk Messenger Pro support both the ability to send requested documents on the same phone call and to a number entered by the caller. When you create the fax on demand mailbox you have the option of selecting the delivery method.

Yes, when you order the software online, you have the option to select ESD Download as the delivery method. This will result in you being able to download the purchased software directly from the Internet instead of paying for the cost of shipping and waiting for delivery.

Yes, but this really is an issue that depends entirely on the computer and modem hardware. When a computer is in sleep mode, and an incoming call occurs, the modem hardware is actually responsible for “waking” up the computer. This is commonly referred to as a “Wake on Ring” feature. Once the computer has been told to “wake up” by the modem hardware, the FaxTalk Messenger Pro software will be waiting for the modem to report the incoming call and will answer the phone accordingly. You should check with your modem or computer manufacturer to determine if your modem supports “Wake on Ring” when in sleep mode.

Yes, FaxTalk runs as a service under Windows and can answer calls and send faxes while logged out of Windows.

FaxTalk supports a wide range of modems and should work with just about every data/fax or data/fax/voice modem available. While we do not recommend specific modems we do have a list of modems that we feel are reliable.