FaxTalk Technical Support

Welcome to FaxTalk Technical Support. You will find information related to troubleshooting your FaxTalk software including knowledge base documents, frequently asked questions, product updates, and more.

Support Resources

If you don’t find an answer to your technical question in the Help Topics or the User Guide included with the software you can also find support information in the FaxTalk Knowledge Base. The FaxTalk Knowledge Base provides a database of “how-to” documents, tips, trouble-shooting advice, and other current information updated by FaxTalk support technicians for FaxTalk software.

If you still need answers and need to contact our Technical Support department please submit a problem report. Our Technical Support representatives are always eager to answer your questions or solve any problems you may have with the software.

Knowledge Base
Submit Support Request
Software Downloads

Third-Party Paid Support

Paid technical support for the FaxTalk software is available from third-party providers. GetFaxing.com is an experienced, independent solution provider offering paid technical support options for the FaxTalk software. GetFaxing.com has years of extensive knowledge regarding supporting fax software and provides fee based technical support assistance. For details regarding support options offered and rates please contact GetFaxing.com at http://www.getfaxing.com/services.htm.

NOTE: GetFaxing.com is an independent solution provider and is not affiliated with Thought Communications.

Beta Testing Opportunities

Thought Communications is continually enhancing the FaxTalk software and adding new features and capabilities. Periodically we offer beta testers the ability to test prerelease software and help us improve the quality and usability of the FaxTalk software. If you are interested in being a beta tester please click on the button below to submit an application.

FaxTalk Software End Of Life (EOL) Policy

A key goal of product support at Thought Communications is to deliver the highest quality of support possible to our customers. To do so, it becomes necessary to cease support for products that have reached the end of their life cycle. Products that have reached End Of Life (EOL) are no longer eligible for direct technical support. To view the FaxTalk software EOL support policy and a list of products that have reached EOL please click here.

Thought Communications encourages FaxTalk users to upgrade their older FaxTalk software to the latest version of FaxTalk. For more information regarding the latest versions of FaxTalk software please click here.